Removing unwanted files

With your browser open, click on "Tools" at the top of the page. Now select "Internet Options"

Click on the "Delete Cookies" button, when the confirmation window comes up, click "Yes" or "Ok"

Now click on the "Delete Files" button, when the confirmation window comes up, click "Yes" or "Ok". This one may take a little while, you will know it is finished when the hour glass disappears. When it is finished, click "OK", at the bottom of the window.